Sales and Orders Management
Customer order tracking
Follow every order from placement to delivery with clear, real‑time status updates.
Back Orders
Manage out‑of‑stock items smoothly with automatic back‑order tracking and fulfilment once stock arrives.
Quoting
Create fast, accurate quotes that convert easily into orders without re‑entering information.
invoicing and crediting
Generate invoices and credit notes directly from your workflow for clean, consistent financial documentation.
Shipping
Coordinate dispatch with integrated shipping tools that streamline labels, carriers, and delivery workflows.
Kitting/Bundles
Build and manage product kits or bundles with automatic stock allocation for all included components.
B2B CUstomer portal
Give customers self‑service access to orders, documents, pricing, and account information.
Automatic costing & delivery time estimation
Provide instant, accurate cost and lead‑time calculations based on real data.
Customer and sales reports
Analyse performance with detailed reporting on customers, sales trends, and revenue patterns.
Different pricelists
Offer flexible pricing structures with multiple pricelists tailored to customers, regions, or channels.
Commercial Documents
Generate all required commercial paperwork – quotes, invoices, packing lists, and more – directly from the system.
Customer contact management
Keep all customer details, notes, and communication history organised in one place.
return merchandise authorisation (RMA)
Handle returns efficiently with structured RMA processes and full traceability.
Sales MANAGEMENT
Oversee the entire sales cycle with tools that support quoting, order handling, fulfilment, and performance tracking.
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